Virtual Care Made Easy

A telemedicine appointment is a great way to get high-quality family medicine, mental health, and specialty care from the comfort of your home. Talk with the valley’s top doctors and specialists without traveling to a clinic. To get started, all you need is a smartphone, tablet, or computer with a video camera and microphone.

REQUEST A VIRTUAL VISIT

Conditions Treated

In your virtual visit, our board certified providers treat many conditions, including:

  • Allergies (Seasonal)
  • Anxiety
  • Asthma
  • Chronic Obstructive Pulmonary Disease
  • Common Cold
  • Cough
  • Depression
  • Diabetes
  • Fever
  • Headaches/migraines
  • Hypertension
  • Influenza (Flu)
  • Pelvic pain (mild to moderate)
  • Pink Eye (Conjunctivitis)
  • Skin Rashes
  • Sinus Infections
  • Upper Respiratory Illness
  • Urinary Tract Infections

View All Conditions Treated

Specialty Care

Online UT Health RGV specialists are available to treat a variety of issues in:

  • Ear, Nose and Throat
  • Orthopedics and Sports Medicine
  • Pediatrics
  • Plastic Surgery
  • Psychiatry and Behavioral Health
  • Surgery
  • Urology
  • Vision
  • Women’s Health

View All Specialties

For Emergencies, please call 9-1-1.

Need Help Getting Started?

Download our guide to help you set up your Zoom account for your upcoming virtual visit.

How to Use Zoom Cómo Usar Zoom
telemedicine via tablet

Benefits of Telemedicine

Telemedicine offers great benefits to patients. You can meet with your doctor online or over the phone for routine visits and get the care you need. It’s reliable, efficient, and convenient for patients of all ages.

  1. Easy access to primary and specialty care
  2. Personalized treatment plan
  3. No transportation needed
  4. Invite others to join your video visit
  5. Secure and HIPAA compliant

To request a telemedicine appointment, complete the Request An Appointment form or call 1-833-UTRGVMD.

Frequently Asked Questions

  • What is UT Health RGV Telemedicine?

      It’s a convenient, personalized patient care service, wherever you are. Meet with one of our board-certified providers over the phone or through secure video chat on your computer, smartphone or tablet. Talk with them about your symptoms, and they can diagnose and treat multiple medical concerns you’re dealing with. They can also prescribe medication or lab work as needed.

  • Can my children use UT Health RGV Telemedicine? Are parents allowed to join?

      Yes, they can! Patients of all ages can use UT Health RGV Telemedicine, but parents/guardians need to start the process. Make sure your child is present for the visit so the provider can perform a medical evaluation.

  • Will I be able to get medications called in through UT Health RGV Telemedicine?

      Yes – after diagnosing your concern and coming up with a treatment plan, your health care provider can call in a prescription to your local pharmacy while following state laws and what’s medically appropriate for the patient.

  • What is the cost of a virtual visit? Are there additional fees for a virtual care visit?

      As with any appointment, the telehealth appointments will be billed to your insurance provider. The cost will vary based on the type of visit. Please check with your insurance to determine your coverage for telehealth visits. If you are uninsured you will be able to speak with a financial counselor for other payment options.

  • How do I schedule a virtual care visit?

      To request a telemedicine appointment, visit UTHealthRGV.org/Telemedicine, call 1-833-UTRGVMD (1-833-877-4863) or contact your preferred UT Health RGV clinical site for more details.

  • Will my insurance cover my virtual care visit?

      As with any appointment, the telehealth appointments will be billed to your insurance provider. The cost will vary based on the type of visit. Please check with your insurance to determine your coverage for telehealth visits.

View All Frequently Asked Questions